IKEA: resolved, plus concrete
Posted by K Sat, 27 May 2006 04:30:00 GMT
After three calls to IKEA today, leaving three messages, one involving me begging them to please call me back, I was sent through to Dan Zook, IKEA kitchen manager! And he was there, in person, and able to talk to me! I was seriously rendered speechless for a minute and wasn’t sure how to talk to him. Anyway, long story short, he got it all sorted out. And it turns out everything we want is in stock, and now reserved, and it can all be picked up on Tuesday. Dan Zook was very nice and called me back TWICE and let me know exactly what was going on.
So I am happy. I am still annoyed at IKEA since this could have been done days ago and without nearly this much drama, but thank god for Dan Zook, who is awesome. Thank you again!
I also sent an email to Luke Works about concrete countertops and our options and costs and whether it would be a job for him/them. He went to school with a friend and seems to be a good guy. So maybe concrete will be back in the running, we will see.
